AI-powered xFP&A platform delivers unit-level prime cost visibility, multi-location consolidation, and real-time operational insights for restaurant operators LOS ANGELES, April 14, 2026 /PRNewswire/ ...

If account ownership lives in Salesforce, then that rule needs to be explicit. If service history is governed in Dynamics 365 ...

Tigunia, a Phoenix-based Microsoft Solutions Partner, launched Tigunia Spark, a turnkey fund accounting solution built ...

TTEC Digital has deployed AI Gateway across multiple industries, including healthcare, BFSI (banking, financial services, and insurance), telecommunications, and public sector, with early adopters ...

TTEC today announced AI Gateway, a new software solution by TTEC Digital designed to connect modern AI capabilities with legacy contact center infrastructure through a single integration.

In today’s customer-focused landscape, every interaction matters. Modern contact centers must quickly connect customers with the right expert through voice, chat, or digital channels. Effective ...

It seems that Microsoft Outlook Mobile users will have to wait a bit longer for a streamlined contact management experience. The company has confirmed a delay for its unified contacts feature, which ...

“Implementing Dynamics 365 has transformed our operations by streamlining processes and enhancing productivity across the board. This powerful platform not only integrates our data seamlessly but also ...

Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and compliance-aware routing without custom code. Microsoft released ...

An outage impacting Microsoft 365 users is "resolved" after thousands of users reported issues for several hours Thursday, Jan. 22. A few hundred are still reporting issues on Friday, Jan. 23.

KENOSHA — What started as one Kenosha resident’s viral TikTok video has turned into a wave of concern and community discussion over Microsoft’s plans to build a new data center on more than 200 acres ...

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